Frequently Asked Questions
WELCOME TO THE DIAMONDBLING FAQ PAGE!
We've compiled a list of frequently asked questions to help you navigate through our processes and policies with ease. Whether you have queries about shipping, returns, product care, or your shopping experience, you'll find the answers here. Our aim is to ensure that your journey with Diamond Bling is as smooth and enjoyable as possible. If you don’t find the information you’re looking for, please reach out to our customer support team at diamondbling2024@gmail.com. We’re here to assist you every step of the way.
- How long will my order take to arrive? For information concerning our our shipping times, please visit our Shipping And Handing page.
- How long will my order take to process? Most orders are processed with 1-3 business days. Custom or personalized orders
- How Can I Track My Order? Once your order is shipped, you will receive a confirmation with a tracking number. You can then use this number to track your orders progress. Tracking information within 24 hours after shipping.
- Why have I only received part of my order? If you order multiple items they may be shipped form different warehouses to ensure quicker delivery. Therefore, you may receive some items before others.
- What are the associated shipping charges? Good news, we are currently running a FREE SHIPPING promotion.
- What happens if my item is incorrect or damaged? Simply contact us with the details - photo of damage, and we will make the necessary arrangements.
- Will I have to pay customs or import duties on my order? International customers are responsible for any customs or import duties charged by their country. We recommend checking with your local customs office to understand potential charges.